Kudos

From: Romano, Armando V [mailto:ARomano@allstate.com]
Sent: Friday, September 26, 2008 1:02 PM
To: Joe Arangio
Subject: recommendation letter

To My Computer MDs

The Romano Agency would like to thank you for an excellent transition from old Allstate owned equipment to new agency choice technology.  What was conceived to be a problematic hassle was resolved with ease.  We have heard many cases from other agencies that were not as positive as the experience we have had with your company. The most admirable aspect of your company besides the professionalism and great personality of President Joe Arangio and his team of professionals is that they came in to our office, seized the situation and were able to replace each computer, one by one during a busy working day.  Joe has been very compliant and easy to work with, especially in that the topic is “technology”. Computers, router, Wi-Fi, networks, all very complex and confusing for the normal and busy insurance agent.  Joe has been patient and tolerant answering all of the many questions we had. The Romano Agency will take any opportunity to strongly recommend MY COMPUTER MDs to anyone who has computer questions, problems and still hasn’t changed to Agency Choice Technology.  The Romano Agency is in "GOOD HANDS" with MY COMPUTER MDs.

Thanks Again
The Romano Agency

Armando Valentino Romano
Romano Agency Inc.
1976 E. Main St
Mohegan Lake, NY 10547
(P) 914-526-3700
(F) 914-526-3657

From: Grimaudo, Greg [mailto:GregGrimaudo@allstate.com]
Sent: Tuesday, September 23, 2008 3:13 PM
To: joe@mycomputermds.com
Subject: your exceptional service

Joe,

This letter is long overdue.  I want to again thank you for your immediate response to the problem that arose from an inexperienced rep in my ACT conversion process.  I appreciate your standing behind your word that no matter who is to blame you will put us back on track as soon as humanly possible.

In this day and age even dealing with companies you are associated with you become almost accepting of a passive work ethic, not expecting a phone call back when you email or leave a voice mail.  With you only one message or email is necessary for a call to action from your organization.  That is what will set you apart from the rest.  It is not just your response time, but the knowledge you and your staff possess that will continue to help you grow your business.

I feel confident that no matter whom I recommend to My Computer MDs they will thank me for the introduction.

Greg Grimaudo
 "You Deserve More than 15 Minutes of Fame"
The Grimaudo Agency Inc.
Exclusive Allstate Agent
"Are You in Good Hands?"
845 628 2828

From: Zampetti, John [mailto:JohnZampetti@allstate.com]
Sent: Friday, October 31, 2008 11:22 AM
To: joe@mycomputermds.com

Hey Joe ...thanks for your support post installation...it's the kind of attention I appreciate, and would never get with outsourced company tech-help operations.

From: Krauss, Bryan [mailto:a046980@allstate.com]
Sent: Friday, November 07, 2008 10:59 AM
To: joe@mycomputermds.com
Subject: Bryan/Allstate

 I am very happy with my new computers and even more with the price. I was overwhelmed with the great service I have received from My Computer MDs. I couldn’t imagine any other computer service being more courteous and knowledgeable on what I needed for my office, I would have been lost without My Computer MDs, Thank you Joe!      

Sincerely,
Bryan Krauss